Backflow Testing in North Bay
Backflow testing in North Bay is an annual compliance service from Poly-B Plumbing for property owners whose water connection carries a backflow prevention device, in North Bay, Callander, Sturgeon Falls, Powassan and the surrounding communities. Backflow is the reversal of flow in a water line that can pull contaminants from a boiler, irrigation system or process line back into the drinking water supply. Under City of North Bay By-Law 2015-97, every owner with a device must have it tested by an approved tester on installation and annually, and file the report within 14 days. Poly-B tests, repairs or replaces the device and files with the City for you. Call 705-345-6616.
Service hours
- Monday to Thursday7:00 am to 7:00 pm
- Friday7:00 am to 5:00 pm
- Saturday and SundayClosed
Emergency service is available during business hours only. Members of the $49-per-month plan get priority scheduling.
Who needs backflow testing in North Bay?
Any premises the City Engineer has identified as a cross-connection risk, and in practice most commercial, institutional and multi-unit buildings, plus homes with specific equipment. If you received a notice from the City, it is because your connection is on that list.
| Property or equipment | Why it needs a device | Device usually required |
|---|---|---|
| Restaurants, food processing, car washes | Chemicals, grease and wash water on the premises side | Reduced pressure zone (RPZ) assembly |
| Medical, dental and veterinary offices | Biological contamination risk | RPZ at the service entrance, point-of-use devices inside |
| Apartment buildings and commercial plazas | Many connections the City cannot see | Double check valve assembly (DCVA) or RPZ at the entrance |
| Lawn irrigation systems | Fertilizer and standing water in the zone lines | Pressure vacuum breaker (PVB) or DCVA |
| Hydronic boilers with chemical treatment | Glycol and treatment chemicals under pressure | RPZ on the boiler feed |
| Fire sprinkler systems | Stagnant water in the sprinkler piping | DCVA, RPZ where antifreeze or chemicals are used |
| Homes on a well with a municipal connection nearby, or with an auxiliary supply | Two supplies that must never mix | Assessed case by case |

What the North Bay by-law requires
The City of North Bay Water Supply By-Law 2015-97, Part 8, covers cross-connections and backflow prevention. Poly-B Plumbing reads it so you do not have to, but the parts an owner is held to are short:
- Where the City Engineer requires a device, the owner must obtain a building permit and install an approved device at their own expense.
- The device must be inspected and tested by a person approved by the City on installation and annually after that, or more often if the City Engineer requires it.
- The owner must file the test report within 14 days, including the tester’s certification or licence number.
- If an owner misses the test, the City can require it within four days of notice, and can shut off the water service until a passing test is on file.
- Nobody may remove or relocate a device without the City’s approval.
Poly-B files the report with the City as part of every test, tags the device with the date and tester number, and keeps a copy so next year’s reminder does not turn into a scramble.
What backflow testing costs in North Bay
Poly-B Plumbing quotes backflow work flat-rate, in writing. An annual test on an accessible device usually takes 30 to 60 minutes. The price depends on:
- Number of devices. A plaza with six tenants is priced per device, with a break for doing them on one visit.
- Access. A device in a mechanical room versus one in a pit or a ceiling.
- Result. A pass is the test and the filing. A fail is a same-day repair quote: if a repair kit is on the truck, it is fixed then; otherwise parts are ordered and the retest is scheduled.
- New installations. Sized to the hazard and the flow, with the City permit included.
Property managers with several buildings can put every device on one annual schedule with Poly-B, which is the cheapest way to never receive an enforcement letter.
Test, repair or replace?
| Result | What it means | What Poly-B does |
|---|---|---|
| Pass | Both checks hold, relief valve opens at spec (RPZ) | Tag the device, file with the City, send you the report |
| Fail, repairable | Worn check disc, spring or seat; debris on a seat | Repair kit installed, retest, file |
| Fail, not repairable | Cracked body, obsolete model with no parts, frozen assembly | Replacement quoted same day, permit pulled, installed and tested |
| Wrong device for the hazard | A DCVA where the hazard calls for an RPZ | Upgrade quoted; the City will require it eventually |
Why backflow matters more in North Bay than people think
North Bay’s drinking water is drawn from Trout Lake, treated by membrane filtration, UV and chlorine, and distributed to the whole city through one network. A single cross-connection on Main Street or in an industrial park can pull contaminated water into that network during a main break or a fire flow, when pressure in the street drops below pressure in the building. That is the event the devices exist for, and it is why the City tests annually rather than trusting that a valve installed in 2015 still seals. Winter adds a local failure mode: outdoor irrigation PVBs and devices in unheated enclosures freeze and crack, and the spring test is when they are found.
Licensing and standards
Backflow prevention device testing in Ontario is done by testers certified through a recognized cross-connection control program, and the City of North Bay approves the tester. Poly-B’s owner is a Red Seal journeyman plumber licensed for plumbing, wells, septic and backflow prevention, carrying up to $5 million in liability insurance. Devices are selected, installed and tested to CSA B64.10, the standard Ontario municipalities reference for backflow assemblies. Plumber (306A) is a compulsory trade regulated by Skilled Trades Ontario, so the installation itself is licensed work as well as the test.
Sources: City of North Bay By-Law 2015-97, Part 8, Cross-Connections and Backflow Prevention; Skilled Trades Ontario, Plumber (306A); City of North Bay water quality reports.
Poly-B’s backflow testing process
Site review and device check
Device type, location, access and test history confirmed before the gauge comes out.
Test with calibrated gauges
Differential pressure across each check and the relief valve, against the CSA B64.10 pass criteria.
Tag and document
Date, result and tester number on the device; report prepared for the City.
Repair or replace on a fail
Repair kits on the truck for common models; replacement quoted same day where needed.
File with the City
Report submitted within the 14-day window; your copy sent with next year’s date noted.
Keeping several buildings compliant at once
Property managers and landlords with more than one address in North Bay get one annual date, one report set and one invoice. Poly-B Plumbing keeps the device inventory, the model and serial numbers and last year’s results, tests every device on the same schedule, and files each report with the City before the deadline. Each report shows the device location and type, the test readings for every check and relief valve, the pass or fail result, the tester’s certification number and the date, which is exactly what the City’s by-law asks an owner to keep on hand.
What North Bay customers say
“Excellent professional job!”Debbie Moss, Google review, May 2025
“Excellent customer service”TGunzSupreme, Google review, June 2025
Where Poly-B tests and installs backflow devices
Backflow questions from North Bay property owners
How often does a backflow preventer need testing in North Bay?
Once on installation and once a year after that under City of North Bay By-Law 2015-97, or more often if the City Engineer requires it. Poly-B Plumbing tests, tags the device and files the report within the 14-day window.
What happens if I do not get the device tested?
The City can require a test within four days of notice and shut off the water service until a passing report is on file. Insurers may also treat a lapsed device as non-compliance. Poly-B Plumbing puts the device on an annual schedule so it does not lapse.
What if my backflow device fails the test?
Poly-B Plumbing provides a same-day quote for repair or replacement. If a repair kit is available the device is fixed on the spot and retested; otherwise parts are ordered and the work is scheduled as soon as they arrive.
Can Poly-B install a backflow preventer for a new irrigation or boiler system?
Yes. Poly-B Plumbing sizes the device to the hazard and the flow, obtains the City building permit, installs it, tests it and registers it with the City.
How long does a backflow test take?
Usually 30 to 60 minutes per device. You receive the full report and Poly-B Plumbing files with the City for you.
Book backflow testing or installation in North Bay
Monday to Thursday 7 am to 7 pm, Friday 7 am to 5 pm. Have the City notice handy if you received one; it lists the device and the deadline.
Call 705-345-6616 Request a free online quote
Poly-B Plumbing, 1107 Yellek Trail, North Bay, ON P1B 8G5.
