Why Choose Poly-B Plumbing in North Bay
Poly-B Plumbing is a family-owned North Bay plumbing company run by Paul Bosse, a second-generation Red Seal journeyman plumber in the trade since 2003, with over 40 combined years in the trades across the family. Homeowners choose Poly-B for seven concrete reasons: a licensed plumber on every job, flat-rate written quotes instead of hourly billing, no push-fit parts hidden in walls, a heads-up when the truck is on the way, most quotes answered within one business day, paperless documentation, and up to $5 million in liability insurance.
Service hours
- Monday to Thursday7:00 am to 7:00 pm
- Friday7:00 am to 5:00 pm
- Saturday and SundayClosed
Emergency service is available during business hours only. Members of the $49-per-month plan get priority scheduling.
Seven things that set Poly-B apart
Every plumber says they are honest and reliable. These are the seven things a North Bay homeowner can check for themselves on the first job.
Licensed and insured for everything on the truck
Poly-B is certified in plumbing, wells, septic and backflow prevention and carries up to $5 million in liability coverage. The paperwork is available on request.
Flat-rate pricing, no clock-watching
Every quote is job-based, not hourly, and written before the work starts. The invoice matches the quote unless you change the scope.
Premium materials, no push-fit parts
No SharkBite or knock-off fixtures. Copper is soldered or pressed, PEX is crimped or expanded, and fixtures come from Moen, Delta, American Standard, Rheem, Liberty and Meyers.
Real-time updates from the tech
You get a heads-up when the plumber is on the way, in a clean uniform, with a name you can ask for next time.
Family owned and locally run
Paul and Jody Bosse own the company, Bryce is learning the trade on the job, and the shop is at 1107 Yellek Trail in North Bay. No call centre, no franchise fee built into your price.
Quotes within one business day, most of the time
Most service requests are reviewed within one business day and quoted within 24 to 48 hours. Nobody waits a week to find out what a repair costs.
Respectful, paperless and organized
Drop cloths and shoe covers on the way in, a full cleanup on the way out, and every job tracked and documented so the record is there when you sell the house.
Why flat-rate quoting is the biggest difference
Hourly plumbing in Ontario commonly runs $150 to $300 an hour, and the meter keeps running while the plumber drives to the supply house. A flat rate turns that around: Poly-B diagnoses first, then quotes the task in writing, and a slow job is Poly-B’s problem, not yours. Where repair and replacement both make sense, both prices go on the quote so the decision is the homeowner’s. The five-step process page explains how a call runs from first contact to follow-up.
Built for North Bay homes, cottages and commercial sites
Poly-B has handled everything from a century-old farmhouse re-pipe to a fast commercial fit-up. Local plumbing has its own conditions: winters that reach minus 20 and colder, the City’s requirement of 1.8 m of frost cover on buried services, a large share of homes on wells and septic outside the municipal system, and cottages on Lake Nipissing and Trout Lake that are shut down every fall. Poly-B works:
- In basements, crawlspaces, attics and slab-on-grade homes
- Around septic systems, wells and off-grid infrastructure
- With building inspectors, general contractors and property managers
- During regular hours only, with no upcharge for urgent calls
The residential, commercial and new-construction pages list what Poly-B does in each setting.
Local, and trusted across generations
Poly-B is not a new name in North Bay. Paul Bosse is a second-generation plumber, the family has over 40 combined years in the trades, and the next generation is already on the job. That shows up in small ways: the plumber who quoted the job is the one who does it, the number on the truck is answered by a person, and a customer who calls back in two years gets someone who remembers the house. The about page has the family story and the origin of the company name.
What North Bay customers say
Poly-B Plumbing holds an Excellent rating on Google from more than 200 reviews. Three of them:
“I stated a service with my water system with Poly-B Plumbing, to look after my filters and UV light. Poly-B Plumbing will make sure everything is done on time.”Wayne Macchiusi, Google review
“Excellent professional job!”Debbie Moss, Google review
“Always done great work and had them out to our houses more than one time.”Dave Melanson, Google review
What Poly-B does not do
Choosing a plumber also means knowing the limits. Poly-B Plumbing does no gas or propane work, which is TSSA-regulated and referred to a licensed gas technician. There is no after-hours emergency service; urgent calls are prioritized Monday to Thursday 7 am to 7 pm and Friday 7 am to 5 pm, with no rush premium. And Poly-B does not patch: a failed pipe section is cut out and replaced, not clamped or taped.
Where Poly-B works
Questions North Bay homeowners ask before choosing a plumber
Will the same person who quotes the job do the work?
Yes. Poly-B Plumbing is owner-operated. The plumber who diagnoses and quotes is the one who returns to do the work.
Why does Poly-B refuse push-fit fittings?
Push-fit connectors rely on a rubber seal and a grab ring inside a wall where nobody will see them fail. Soldered, pressed, crimped or expanded joints are the standard the Ontario Building Code was written around, and they are what Poly-B installs.
How fast will I hear back?
Most requests are reviewed within one business day and quoted within 24 to 48 hours. Urgent calls during business hours are prioritized the same day.
Is there a membership and is it worth it?
The $49-per-month plan includes seasonal maintenance reminders, priority scheduling and member pricing. It pays for itself for homes on wells, water treatment or sump pumps that need yearly attention.
Does Poly-B serve cottages outside North Bay?
Yes, across the surrounding communities from Callander to Mattawa. Travel is built into the flat-rate quote rather than billed by the hour.
Choose Poly-B Plumbing
Monday to Thursday 7 am to 7 pm, Friday 7 am to 5 pm. Say what you see, and whether the water is off.
Call 705-345-6616 Request a free online quote
Poly-B Plumbing, 1107 Yellek Trail, North Bay, ON P1B 8G5.