Trusted Sump Pump Repairs in Orillia & North Bay

Protect Your Basement. Avoid Costly Floods. Get It Fixed Right.

A failing sump pump isn’t just inconvenient — it’s a ticking time bomb. Whether it’s not turning on, running nonstop, or flooding your basement, our licensed team at Poly-B Plumbing provides fast, permanent sump pump repairs using high-quality parts and no patch jobs.

We don’t just swap pumps. We solve the problem.

Get a Free Online Quote call now 705-984-6249

What We Repair

We fix sump pump issues at the source — for homes, rentals, cottages, and light commercial properties.

Sump pump won’t turn on

Pump runs nonstop or cycles constantly

Loud noises or grinding from the motor

Broken check valves or discharge pipes

Switch or float mechanism failures

Power loss or tripped circuits

Battery backup failures

Water in the pit but pump not activating

Overflowing sump pits or poor drainage

Whether it’s a mechanical issue or an installation flaw, we’ll get to the root of it.

Close-up of a Poly-B technician replacing a sump pump float switch in a basement setup

Why Choose Poly-B for Sump Pump Repairs

Licensed & insured for plumbing + backflow

Clean, respectful service — no mess left behind

Fast local dispatch from Orillia & North Bay

Flat-rate quotes — no open-ended hourly billing

We repair first — only replace when necessary

Priority scheduling for $49/month members

Flooded basement corner next to a malfunctioning sump pump system

Why Sump Pumps Fail (Especially in Ontario Homes)

Switch Failures:
Most common issue. The float gets stuck or the switch wears out — the pump never activates.

Undersized Systems:
Homes with high water tables often have pumps that can’t keep up. We assess flow rates and recommend proper sizing.

Frozen or Blocked Discharge Lines:
If the outlet is buried or exposed, winter can shut it down. We can reroute or insulate it.

Improper Installations:
We see it constantly — poor pit setups, bad check valves, or cheap box-store pumps that burn out in under 2 years.

Our Well Pump Installation Process

Step 1

Inspect & Test

We check the pump, pit, discharge line, float, and backup systems to find what’s wrong — no guessing.

Step 2

Quote & Explain

You’ll get a written quote with clear pricing. We’ll explain what failed and why — no jargon, no upsells.

Step 3

Repair or Replace

We repair where possible, or recommend replacement only when it’s the smarter long-term move.

Step 4

Test & Protect

Once repaired, we test performance under load and ensure water is draining correctly — not backing up.

Step 5

Prevent Future Issues

We’ll show you how to test your system and recommend affordable upgrades like alarms or backups if needed.

What Our Customers Say

Real reviews from real homes. Here’s what your neighbours are saying.

Service Areas

We install sump pump systems in:

Orillia

North Bay

Barrie

Gravenhurst, Muskoka, and surrounding rural homes

Older homes, new builds, and finished basements

Cottages with high water tables or spring runoff zones

Map of Ontario highlighting towns and cities served by Poly-B Plumbing, including Orillia and North Bay

Frequently Asked Questions

Should I repair or replace my sump pump?

If the unit is under 5 years old and the motor isn’t burned out, we can often repair it. Older units with repeat issues? Replacement may save you money in the long run.

Do you install battery backups?

Yes — we can repair, install, or upgrade battery backup systems for peace of mind during power outages. We find the brand LIBERTY to be our preferred model at this time.