How fast can I get a plumbing quote from Poly-B?
We pride ourselves on our 24–48 hour turnaround for quotes. Our process is completely paperless and powered by real-time job management software. Once we have the details (including a few photos if possible), we’ll assess the job and get a quote back to you—fast, fair, and with no surprises.
Are you licensed and insured?
Yes, fully. Our team holds multiple licenses including Red Seal Journeyman, Well Technician, Backflow Prevention Certification, and Septic Installation credentials. We’re also insured up to $5 million, so you’re fully protected every step of the way — whether it’s a faucet replacement or a full sewer line install.
Do you handle emergency plumbing calls?
Absolutely. If you’ve got a leak, frozen pipe, or burst line, we’ll move fast. While our standard hours are Monday to Friday, we prioritize urgent requests and always try to accommodate emergency calls — especially for our membership clients, who get priority scheduling.
What areas do you serve?
We cover a wide region including Orillia, Barrie, Muskoka, North Bay, Ramara, Wasaga Beach, Huntsville, and more. Our trucks are GPS tracked and our techs are dispatched based on location, so we can respond efficiently wherever you are in Simcoe County or the surrounding areas.
Why should I choose Poly-B over a big box plumbing company?
We’re a family-run business with over 40 years of combined plumbing experience — and we treat you like family too. You’ll get upfront pricing, real-time technician updates, and personalized service every time. No layers of bureaucracy. No pressure tactics. Just skilled tradespeople who care about the quality of their work and your experience.